Privacy Policy
Last Updated: 16.08.2025
Phoenix Rising Gaming Studios (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website phoenixrising.net (the “Site”), and how you can exercise your rights under the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
1. Who We Are
Phoenix Rising Gaming Studios
206 Wisely House, Old Bakery Street
Valletta, Malta
For the purposes of data protection law, we are the “data controller” responsible for your personal data.
2. Information We Collect
When you use our Site, we may collect the following types of information:
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Personal Data you provide directly:
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Name
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Email address
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Any information you include when you contact us via forms or email
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Technical Data automatically collected:​
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IP Address
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Browser type and version
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Pages visited and time spent on the Site
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Cookies and similar technologies (see Section 8)​​
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We do not collect sensitive personal data unless required by law.
3. How We Use Your Information
We use your personal data only for the purposes permitted under GDPR, including:
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Responding to your enquiries and requests
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Sending you updates, newsletters, or information you have requested
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Improving and optimising the Site
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Complying with legal obligations
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Protecting our business interests, such as fraud prevention and website security
4. Legal Basis For Processing
We process your personal data under the following legal bases:
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Consent: When you subscribe to our updates or voluntarily provide information.
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Contract: Where processing is necessary to respond to your enquiries or fulfil any agreement with you.
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Legal Obligation: Where we are required to comply with laws and regulations.
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Legitimate Interests: To operate, analyse, and improve our Site and services.
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5. Sharing of Personal Data
We do not sell or rent your personal data. We may share it with:
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Service providers and IT partners who help us operate the Site and manage communications (e.g., Wix, email service providers).
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Professional advisers (lawyers, auditors) where necessary.
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Regulators, authorities, or law enforcement when required by law.
Any third-party service providers we use are bound by GDPR-compliant contracts to protect your data.
6. International Transfers
If your personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your rights.
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Policy, unless a longer retention period is required by law. When no longer needed, data will be securely deleted or anonymised.
8. Cookies
Our Site uses cookies and similar technologies to enhance user experience and collect analytics. You can adjust your browser settings to refuse cookies, but this may affect the Site’s functionality.
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For more information, see our Cookie Policy.
9. Your Rights Under GDPR
As a data subject, you have the following rights:
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Right of access: Request a copy of the personal data we hold about you.
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Right to rectification: Correct any inaccurate or incomplete information.
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Right to erasure (“right to be forgotten”): Ask us to delete your personal data, where legally permissible.
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Right to restrict processing: Request that we limit how we process your data.
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Right to data portability: Receive your data in a structured, machine-readable format.
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Right to object: Object to processing based on legitimate interests or direct marketing.
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Right to withdraw consent: Where we rely on your consent, you may withdraw it at any time.
To exercise these rights, please contact us at info@phoenixrising.net. We may need to verify your identity before responding.
10. Security
We take appropriate technical and organisational measures to safeguard your personal data against accidental loss, unauthorised use, alteration, or disclosure. However, no system can guarantee absolute security.
11. Children's Privacy
Our Site is not directed to children under the age of 18, and we do not knowingly collect data from them.
12. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of Malta. Any disputes shall be subject to the exclusive jurisdiction of the Maltese courts.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the “Last Updated” date at the top.
14. Contact Us
For any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
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Phoenix Rising Gaming Studios
206 Wisely House, Old Bakery Street
Valletta, Malta
Email: info@phoenixrising.net